Sales policy

Transaction process

For shoppers at website Herb.com.vn

Step 1: Search and select the product to buy

Step 2: View detailed information about that product
For products that are allowed to be traded online: You agree to place an order, select the quantity you want to buy, then click the "Buy" button and go to the shopping cart to fill in your purchase information.

Step 3: Please fill in the purchase information in the form:
Full name; Phone number; Email
Select delivery method: “Delivery to your door”
Choose payment method: Domestic ATM card/Internet Banking or International payment card Visa, Master, JCB
Herb.com.vn does not accept shipping codes, please understand!

Step 4: After entering all information, click "Complete order" to complete the order

Step 5: After receiving the buyer's order, Herb.com.vn will contact the customer via the phone number provided by the customer from phone number 0394736347 to verify order information.

Step 6: Herb.com.vn delivers goods to customers' homes or customers come directly to Herb Houses stores to receive goods