Refunds!

How to return goods and how to receive a refund

Customers bring the purchased product (including the box and accompanying instructions for use) to the Herb Houses store for a return and refund.

To receive a refund, customers have 2 options:

Refunds at Herb Houses: The store disburses cash at the counter to customers.

Refund via bank transfer: After receiving the customer's request for refund via bank transfer, Herb.com.vn will refund the money within 2-3 days (excluding Saturdays, Sundays, or holidays). .